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Difficult discussions are inevitable. But they don’t have to be gut-wrenching.
Tough Talks™ in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane gives you a process for dealing with difficult conversations, whether it is at work or in your personal life.
You...
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Difficult discussions are inevitable. But they don’t have to be gut-wrenching.
Tough Talks™ in Tough Times: What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane gives you a process for dealing with difficult conversations, whether it is at work or in your personal life.
You will learn:
— The 5-step CHECK® system for having a difficult conversation
— What works and what doesn’t through actual case studies
— How to motivate employees when budgets are tight
— What actions to take to keep yourself moving forward
— Lessons from tough talks about layoffs, terminations & reviews, plus stories involving drugs, war & rock ‘n roll
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